Going the Extra Mile: Meet Coupa India’s Q2 2025 Award Winners

At Coupa, celebrating our people is part of our culture. Whether it’s driving innovation behind the scenes or stepping up in moments that matter, we recognize and reward those who go above and beyond to help us shape what’s next.


That’s why the Coupa India Leadership Team created the Extra Mile Award—a quarterly recognition that honors individuals who demonstrate excellence, resilience, and impact. It celebrates those whose contributions drive results, inspire teams, and embody our Coupa Core Values.


This quarter, we’re proud to recognize two standout engineers whose dedication helped lead a global rollout to success: Sourabh Jagadale and Sayan Acharjee. Their work on deploying the Pulse Agent for Elasticsearch observability demonstrates what it means to combine deep technical skill with strong leadership and cross-functional collaboration. Joining forces, Sourabh and Sayan helped the Coupa engineering teams get better insights into how the system is performing, detecting issues faster and more proactively. 

Sourabh Jagadale | Data Platform Engineer



Driving observability through automation excellence


Based in Pune, Sourabh played a pivotal development role in the global rollout of the Pulse Agent. His contributions were central to enhancing our observability framework as part of a strategic DevOps initiative.


Sourabh introduced powerful enhancements and ensured a seamless and scalable rollout. His code enabled zero-downtime deployment, progressing smoothly across production and demo environments over six weeks.


But Sourabh’s impact didn’t stop with automation. He was also deeply involved in real-time troubleshooting and partner coordination, helping ensure smooth operation across varied environments. His ability to respond quickly to feedback reflects a deep ownership mindset and technical rigor.


Sourabh’s work exemplifies what it means to be a Coupanian, delivering quietly but powerfully—elevating our infrastructure, supporting his teammates, and making a lasting impact across regions.

 Sayan Acharjee | Sr. Database Reliability Engineer



Leading rollout strategy and reliability with confidence


As Sourabh’s partner in this two-person rollout team, Sayan Acharjee demonstrated leadership that extended beyond engineering—taking charge of not only the technical execution but also the coordination of a complex global deployment.


Over the course of the six-week deployment, Sayan oversaw rollout and troubleshooting across Elasticsearch clusters in the US, EU, APAC, and Azure regions. His ability to ensure zero-downtime transitions while monitoring metrics and validating system health was instrumental to the initiative’s success.


One of the most impressive moments came when Sayan diagnosed and mitigated a memory pressure issue with precision—preventing service disruption and leading the fix through an instance upgrade. Beyond technical heroics, he also filled the role of project coordinator—managing status reporting, vendor collaboration, and stakeholder communications in the absence of a dedicated technical project manager.


Sayan’s strong sense of ownership, proactive leadership, and calm under pressure helped transform a complex rollout into a smooth, well-executed success.

Congratulations to Sourabh and Sayan—our Q2 2025 Extra Mile Award winners!


You’ve both made a measurable difference and serve as shining examples of Coupa’s values in action. To learn more about life at Coupa India and how you can be part of our growing tech team, visit our Life in India page and join our Talent Community.

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