Operations Analyst, Order Management - 10298
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
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The Impact of a Operations Analyst, Order Management at Coupa:
As a Business Operations Analyst you will be working with a global team to update, review, analyze and correct all closed / won Salesforce opportunities on a daily basis. The order management team will take ownership of all opportunities post order form negotiation to process the final documents for execution and ensure all relevant fields are updated on the Salesforce record within 24 hours and in accordance with a defined runbook.
The position will also be supporting the overall provisioning process, ensuing the delivery of subscription products to the customer in accordance with our documented process. This includes ensuring accurate entitlements analysis and coordination with the revenue and FP&A teams to ensure accurate revenue recognition and financial planning.
The ideal candidate is someone who has a passion for ensuring an accurate and aligned process, will be able to support the CVM and Sale teams with contract and entitlement questions, and effectively maintain the accuracy of our global customer entitlement records.
The estimated pay range for this role is $56,100 - $83,500
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
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