Director, Engagement Management

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Director, Engagement Management at Coupa:

As a Director, Engagement Manager (EME) at Coupa, you will lead a team of 6+ Engagement Managers responsible for delivering successful implementations of the Coupa platform. You will act as an executive sponsor on their projects, ensuring strategic alignment, participating in steering committees, and serving as the escalation point for critical delivery challenges.

Beyond project oversight, you will be accountable for the performance, development, and motivation of your team. You will drive operational excellence, ensure accurate forecasting, and help your team achieve realization targets while maintaining high levels of customer satisfaction and employee engagement.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

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